Data Controller

Flow Lashes Oy
Business ID: 3173434-9
Sarvijaakonkatu 24 LH1, 33540 Tampere
Phone: 045 7872 8283
Email: info@flowlashes.com

What personal data we collect and for what purpose

We collect personal data for the purposes of managing customer relationships, processing orders, deliveries, payment handling, customer service, and marketing.

Data that may be collected includes:
name, address, email address, phone number, order history, and payment-related information (via the payment service provider).

The legal basis for processing personal data is:
the performance of a contract, compliance with a legal obligation,

Customer account
The customer may create a user account to improve the usability of the online store. Account information is used for order management, customer service, and marketing. The information will not be used for other purposes.

Cookies
The website uses cookies to improve the user experience, manage logins, and for analytics. Users may block cookies through their browser settings if desired.

Disclosure of data to third parties
Data may be disclosed to payment service providers, shipping companies, and for accounting and other legal obligations.
Data will not be transferred outside the EU or EEA without appropriate safeguards.

Data retention period
Data is retained for the duration of the customer relationship and for the period required by accounting legislation.

Rights of the data subject
The customer has the right to access, correct and delete their data, object to the processing of their data, and withdraw their consent to marketing.

Embedded content
The website may include embedded content (e.g., videos) that may collect data in accordance with the third party’s policies.

Additional information
For more information, please contact us by email: info@flowlashes.com